What We Collect and Why We Hold It
When you open an account, we collect your name, contact details and the wallet identifiers you link for deposits — whether that is a bKash number, a Nagad account or a Rocket mobile wallet. Payment transaction records are retained to process withdrawals correctly and to resolve
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any disputes you raise. We also log device type, IP address and session data when you access bd933 from a mobile browser or app. This technical data helps us identify unusual login activity and keep your account secure. We do not sell your personal data to
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third parties. We share only the minimum necessary information with payment processors — for example, your bKash or Nagad account number passes to the relevant payment rail solely to complete your transaction. Data tied to your account is kept for as long as your account remains
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active or as long as required under applicable law. Where local regulation in Bangladesh or another eligible region imposes specific retention rules, those rules apply. You can request a copy of the data we hold, ask us to correct inaccurate records, or request deletion where we
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are not legally required to retain it — details on how to submit those requests are in the contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.